Returns & Exchanges

At Glasses, we want to ensure you see the world clearly and with confidence. If you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy on all frames and prescription lenses.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to start the process and select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and insured.

3

Package Your Eyewear

Place the glasses in their original protective case and box, ensuring all accessories like microfiber cloths and authenticity cards are included.

4

Ship and Refund

Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing